What We Believe In

Since we first took to the skies in January 1977, our dedication to our People, Customers, the Environment, and the Society in which we operate in has kept us grounded. 

As we connect the world to Africa and Africa to the world, our goal remains to drive impact and provide value in these four areas. 

Customer Experience

We value every single customer who chooses us whether for business, leisure, healthcare, education, or any other reason. Our promise is to deliver the best level of service and a delightful experience with a warm African touch that is based on years of customer feedback and research.

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Customer Experience
Safety First

Safety First, Safety Always

Safety is one of our core values and our license to operate. It is ingrained in our operations and practices on the ground and in the air. All employees are committed to upholding our ethos of safety first and safety always.

Our commitment is to maintain the highest safety standards, foster a Safety Culture throughout our business, and engage in ongoing learning and improvement that ensures a secure environment for all employees and guests.

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Red for GREEN: Sustainability

At Kenya Airways, we believe that our planet, people and profits can co-exist. For this reason, we have evolved our Corporate Social Responsibility (CSR) strategy to a multi-faceted Environmental, Social and Governance strategy and signed up as a member of the UN Global Compact as the only African Airline and the Africa Shared Values Initiative.

As a member of the Sky Team Alliance, we embrace shared value thinking and have identified priority SDGs essential to sustainable business operations. We urge you to collaborate with us as we fly green.

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Sustainability
Growth for our People

Growth for our People

We take great pride in our employees. Their professionalism, expertise and warm personalities ensure we deliver our services with a caring African touch to the utmost standards.

Our dedicated and talented staff are not only ambassadors of our airline in every facet of their work but are an integral part of our journey as the Pride of Africa. 

If you're interested in joining our journey, please visit our recruitment portal below to explore available job opportunities.

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Partnerships for Growth

"I can do things you cannot, you can do things I cannot; together we can do great things." - Mother Teresa.

At Kenya Airways, we strongly believe in the power of coming together with like-minded partners to bring mutually beneficial synergies in helping us scale and grow in areas we cannot alone.

Partnerships, therefore, continue to be key for us. Kenya Airways has been a member of the Sky Team Alliance since 2007 and is proud to be the only African carrier in the Alliance.

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Partnerships for Growth

Top Stories

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26 Sep 2026

NAIROBI, KENYA, 26 September 2026 — Kenya Airways (KQ) has partnered with Safaricom to make flight booking available to more than 57 million Safaricom subscribers through Safaricom's OneApp, offering customers a simpler, more convenient way to search, book and pay for travel through a platform they already use every day.

kenya-airways-partners-with-sabre-to-enhance-customer-communication

22 Sep 2026

Nairobi, Kenya, 22 September 2026- Kenya Airways has selected Sabre (NASDAQ: SABR), a leading travel technology company to implement a modern, new retailing platform across the airline. The platform will become the operational and commercial backbone of Kenya Airways' business, supporting reservations, ticketing, inventory management and airport check-in, replacing the airline’s current system, which has served Kenya Airways for more than two decades. 

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30 Aug 2026

This is a follow-up update on the ongoing delays into and out of Jomo Kenyatta International Airport (JKIA) due to operational constraints within Air Traffic Control (ATC) Services. As at 1700Hrs EAT, our scheduled flights for today have departed with an average delay of 2- 3 hrs.

kenya-airways-wins-four-world-travel-awards

29 Aug 2026

The awards recognise KQ, its economy-class offering, Pride Lounge and Msafiri inflight magazine 28 August 2026: Kenya Airways has strengthened its position as one of Africa’s most recognised aviation brands after securing four major titles at the 2026 World Travel Awards (WTA), including the coveted Africa’s Leading Airline 2026 award.