What We Believe In

Since we first took to the skies in January 1977, our dedication to our People, Customers, the Environment, and the Society in which we operate in has kept us grounded. 

As we connect the world to Africa and Africa to the world, our goal remains to drive impact and provide value in these four areas. 

Customer Experience

We value every single customer who chooses us whether for business, leisure, healthcare, education, or any other reason. Our promise is to deliver the best level of service and a delightful experience with a warm African touch that is based on years of customer feedback and research.

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Customer Experience
Safety First

Safety First, Safety Always

Safety is one of our core values and our license to operate. It is ingrained in our operations and practices on the ground and in the air. All employees are committed to upholding our ethos of safety first and safety always.

Our commitment is to maintain the highest safety standards, foster a Safety Culture throughout our business, and engage in ongoing learning and improvement that ensures a secure environment for all employees and guests.

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Red for GREEN: Sustainability

At Kenya Airways, we believe that our planet, people and profits can co-exist. For this reason, we have evolved our Corporate Social Responsibility (CSR) strategy to a multi-faceted Environmental, Social and Governance strategy and signed up as a member of the UN Global Compact as the only African Airline and the Africa Shared Values Initiative.

As a member of the Sky Team Alliance, we embrace shared value thinking and have identified priority SDGs essential to sustainable business operations. We urge you to collaborate with us as we fly green.

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Sustainability
Growth for our People

Growth for our People

We take great pride in our employees. Their professionalism, expertise and warm personalities ensure we deliver our services with a caring African touch to the utmost standards.

Our dedicated and talented staff are not only ambassadors of our airline in every facet of their work but are an integral part of our journey as the Pride of Africa. 

If you're interested in joining our journey, please visit our recruitment portal below to explore available job opportunities.

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Partnerships for Growth

"I can do things you cannot, you can do things I cannot; together we can do great things." - Mother Teresa.

At Kenya Airways, we strongly believe in the power of coming together with like-minded partners to bring mutually beneficial synergies in helping us scale and grow in areas we cannot alone.

Partnerships, therefore, continue to be key for us. Kenya Airways has been a member of the Sky Team Alliance since 2007 and is proud to be the only African carrier in the Alliance.

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Partnerships for Growth

World Day Against Human Trafficking Documentary

World Day Against Human Trafficking Documentary

Top Stories

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09 Dec 2024

The introduction increases the airlines London frequency to 10 weekly flights.

Top-African-Airline-Customer-Service-an-OTP

06 Dec 2024

Nairobi, Kenya 6th December 2024 – Kenya Airways, has been ranked as the best African airline for customer service and on-time performance by Air Help, a leading global air passenger rights advocate.

KQ Renews Codeshare Agreement with China Eastern Airlines

28 Nov 2024

The move is part of the push to enhance connectivity between Africa and China Nairobi, 28th November 2024 – Kenya Airways (KQ) and China Eastern Airlines (MU) have renewed their codeshare agreement, reaffirming their commitment to enhance seamless travel between Africa and China. The partnership will allow passengers from both airlines to enjoy convenient access to a wider range of destinations across the two continents. To book a codeshare flight, passengers can simply select their desired destination and flight time on either airline's website or through their preferred travel agency. They will then receive a single ticket and a unified baggage policy for a hassle-free travel experience.

Kenya Airways Clinches Two Prestigious Awards at the 2024 World Travel Tech Awards

25 Nov 2024

November 24, 2024 – Kenya Airways (KQ) has been awarded Africa's Best Airline Website 2024 and Africa's Best Airline App 2024 at the 4th Annual World Travel Tech Awards.