2022 Sustainability Report

In 2022, Kenya Airways advanced its sustainability agenda despite economic and political challenges. Key environmental strides included fleet modernization, emissions reduction, fuel efficiency, and 100% participation in global ETS and CORSIA schemes. The airline prioritized waste minimization, energy tracking, and air quality management. Socially, KQ enhanced gender diversity (42% women), invested in staff wellness, youth mentorship, and recorded over 39,000 training hours. It upheld human rights and safe labor practices while improving customer service inclusivity. Sustainability governance improved via environmental compliance systems, workplace safety enhancements, and stakeholder engagement, positioning KQ as a responsible, future-fit African airline. 

Environmental Sustainability

Environmental Sustainability

Fleet modernization: Replaced old aircraft with fuel-efficient Boeing 787s, reducing CO₂ and noise emissions. 

Emissions performance

Scope 1 emissions (from jet fuel): 913,148 tonnes CO₂ 

Emissions reduced by 10,120 tonnes through targeted initiatives. 

Compliance: Participated in EU ETS, UK ETS, and CORSIA schemes since 2019. 

Fuel efficiency: Adopted optimized routing, descent approaches, and single-engine taxiing. 

Energy usage: Increased post-pandemic demand raised jet fuel use to 288M kgs and electricity to 4.5M kWh. 

Waste management

Generated 194 tonnes onboard waste (up from 113 tonnes in 2021). 

Recycled organic waste into fertilizer and feed. 

Ground fuel waste: 5,765 litres. 

Noise control: ICAO Chapter 4 compliance and designated engine testing zones. 

Social Impact & Employee Wellbeing

Workforce composition: 58% male, 42% female; 11.7% under 30 years. 

Learning & development

39,341 training hours in 2022. 

10.3 average hours per employee for self-paced learning. 

735 trained in safety management systems. 

Employee wellness: Robust wellness program including mental health, nutrition, physical fitness, and vaccination. 

Labor rights

68% covered under Collective Bargaining Agreements (CBAs). 

Zero work-related fatalities; 39 injuries reported. 

Diversity & human rights: Anti-discrimination and anti-harassment policies aligned with ILO and UN standards.

Social Impact & Employee Wellbeing
Customer & Community

Customer & Community

Inclusive services: Facilities for persons with disabilities, expectant mothers, and passengers with special needs. 

Customer engagement: Quarterly Net Promoter Score (NPS) surveys to monitor satisfaction. 

Responsible service: Focus on safety, personalized experience, and dignity for all passengers.