12 Feb 2025
Customer Updates
News
7th February 2025 – Kenya Airways today held strategic deliberations with key government stakeholders in a strategic move to promote the seamless adoption of the Fly Kenya policy for government travel. This engagement is Kenya Airways active move to foster stronger partnerships, build capacity for government travel agents, innovate solutions to support wider adoption and develop mechanisms to facilitate integration of the policy within government agencies.
“Today’s engagement reflects our shared commitment to the success of the ‘Fly Kenya’, noted Julius Thairu, Chief Commercial and Customer Officer at Kenya Airways. “Our goal is to position Kenya Airways as the go-to partner for government travel management. To achieve this, we remain dedicated to enhancing our services, providing efficient air travel solutions and strengthening our partnership with the Government of Kenya,” he added.
Since its introduction in 2016, the government policy prioritizing the national carrier for air travel by government ministries, departments, and agencies (MDAs), has struggled with low compliance. This is primarily due to the lack of enforcement mechanisms. The proposed integration of FOTIMS (Financial and Operational Travel Information Management System) by Kenya Airways is crucial to enhance transparency, efficiency, and adherence.
Speaking at the gathering, Arthur Osiya Chief of Staff Public Service Commission remarked, “We are committed to working closely with Kenya Airways to streamline processes and ensure seamless integration of the air travel policy. Fly Kenya positions the airline as a key enabler of efficient government service delivery; ensuring government officials have access to enhanced and affordable travel solutions.”
The policy is an extension of the government's support for the airline, aimed at strengthening the carrier’s financial sustainability, fostering national pride in the nation’s aviation industry, and enhancing Kenya’s global connectivity and competitiveness.
Further demonstrating its commitment to this initiative, Kenya Airways launched the Asante Executive hub at the Kenyatta International Convention Centre (KICC) in September 2024—providing customized travel solutions for government officials, including flexible booking options, competitive fares, priority ticketing and dedicated customer service support.
Through continued engagement, the airline aims to strengthen collaboration with the Kenyan government to streamline policy implementation across all government agencies. This will not only improve uptake due to government endorsement but also enhance tracking and reporting, ultimately contributing to the growth of the national carrier and supporting broader economic development in the county.
12 Feb 2025
Customer Updates
News
7th February 2025 – Kenya Airways today held strategic deliberations with key government stakeholders in a strategic move to promote the seamless adoption of the Fly Kenya policy for government travel. This engagement is Kenya Airways active move to foster stronger partnerships, build capacity for government travel agents, innovate solutions to support wider adoption and develop mechanisms to facilitate integration of the policy within government agencies.
13 Sep 2024
Customer Updates
News
Nairobi, 4th September 2024 – Kenya’s national carrier, Kenya Airways (KQ) has launched a revamped online booking platform, designed to deliver a faster, more intuitive, and user-friendly experience for its customers.
18 Oct 2023
Investor Relations
News
Cape Town, South Africa 18th October 2023 - Kenya’s national carrier, Kenya Airways, is hosting the second edition of the Africa Aviation Innovation Summit in Cape Town, South Africa. The event brings together industry leaders, innovators, policymakers, observers, and stakeholders who will be engaging in aviation innovation conversations from October 18–19.
14 Aug 2023
Customer Updates
News
Nairobi, 14th August 2023 – Kenya’s national carrier, Kenya Airways (KQ), has unveiled a new look website that will provide visitors with the ultimate user-friendly experience with improved navigation and functionalities. Developed and designed with the customer in mind, the new website has introduced features that will ensure that customers can easily navigate and use the website with ample information as they make their bookings and searches.