Honouring Excellence with Our New B737 Named After Caroline Ndonga

Safety isn’t just a requirement in aviation, it is the lifeblood of everything we do. From the ramp to the cockpit, safety is a shared responsibility that runs through every department, every shift, and every decision. It’s built on culture, not checklists. And that culture is only as strong as the people who live it every day. That’s why, beyond technology and systems, we invest in people, the true drivers of safety.

Among them stands Caroline Ndonga, our Station Manager in Burundi, a leader whose quiet strength and unwavering focus have made her a beacon of operational excellence. Over the past 20 years, Caroline has risen through the ranks, starting her career as a Security Agent and growing into one of the most trusted leaders in our ground operations.

Her station, often flagged as one of the most complex, has presented challenges ranging from limited access to regulatory training to language barriers and shifting local dynamics. Yet, Caroline has never flinched. When critical trainings were unavailable, she stepped in to coach and empower teams herself. When systems lagged, she bridged the gap with vigilance and accountability. Her leadership has not only improved safety performance in her region, but has also inspired a culture shift.

In recognising this, we saw an opportunity to honour more than just a person, we honoured a principle. Our new Boeing 737 now proudly carries her name, a reflection of the values she represents and the example she sets for all of us.
For our Group MD and CEO, Allan Kilavuka, the decision was clear. “This isn’t just a name on a fuselage. It’s a story of impact,” he reflects. “Caroline reminds us that true leadership is found in action, especially when no one is watching. Naming this aircraft after her is a tribute to that kind of integrity.”

That impact has been especially felt in how she’s led safety efforts under pressure. “Caroline’s contribution to operational continuity and safety in one of our most complex stations is truly exceptional,” says George Kamal, our Chief Operating Officer. “She embodies the spirit of resilience, discipline, and excellence that defines Kenya Airways.”

From a safety standpoint, her influence has set a standard for others to follow. “We often speak about safety culture as a concept,” adds Captain Haig Anyoni, Director of Corporate Quality, Safety & Environment. “Caroline lives it. Her name on this aircraft sends a powerful message that at Kenya Airways, safety is not a department. It’s who we are.”

As for Caroline, she sees this moment not as a personal reward, but a reflection of collective success. “This honour belongs to the whole team,” she shared. “It’s a reminder that what we do behind the scenes matters and that when we put safety first, we all fly higher.”

With every take-off, this aircraft carries more than passengers. It carries a story of growth, of grit, and of a relentless pursuit of excellence. A flying tribute to the people who make us The Pride of Africa.